To improve business results through great content.
I help you to deliver concise, consistent, relevant messages to your customers—and to speak with one powerful voice every time you reach out.
I’m a writer and editor, and I’ve built and led content strategy and operations in companies ranging from startups to multinationals.
Common to all my roles is building solutions to help companies succeed in a global marketplace. I thrive on building teams that do great work and working with them to solve hard problems.
- BA from Wellesley College and MJ from Graduate School of Journalism, University of California, Berkeley
- Leadership positions at Alcatel-Lucent and PayPal
- Consulted with Aloki Design Studio, Apple Computer, Auction.com, eBay, ecwid, Mirantis, Inc., Network Computing Devices, nCUBE/Oracle, PayPal, Stratus Computer, University of California, and California Office of the Governor
Associates with Word Matters have corporate experience in content strategy and management, editorial and writing disciplines, information architecture, and management of content, marketing, and localization.
Tony has experience in digital communications and media, virtualization and cloud technologies, and data analytics. He consulted and held positions in marketing and engineering in a variety of companies, including Apple, Cisco Systems, and Sun Microsystems. He has created communications products ranging from patents, PRDs, and technical white papers and blog posts to short- and long-form corporate video and film. Tony has a BA in Philosophy from Columbia University in NYC and completed courses in computer science at University of California, Berkeley.
Melissa, known as The Energizer Bunny® of copywriters, has written for Apple, eBay, PayPal, Macy’s, and Mervyns. Her talent for turning technical jargon into powerful copy spurs her to transform websites (and beyond) into meaningful, purposeful, polished resources that hit the mark and surpass expectations. She has a BA in Journalism/Advertising from UW-Madison and has received multiple awards for her work.
Rachel started playing with words at a very early age—and it’s still one of her favorite activities. She’s been a writer, editor, and content strategist for companies ranging from startups to Fortune 100s, including Wilderness Travel, Old Navy, Amazon.com, Boeing, Adobe, and PayPal. Rachel’s worked on everything from naming schemes, packaging, print catalogs, emails, landing pages, banner ads, and UI text to entire websites (and SaaS platforms and mobile apps). She has also developed new voice and tone guidelines for a few brands. She’d love to tackle your next content challenge.